General Manager/Senior Vice President, Customer Business Solutions
As Continuum’s General Manager/Senior Vice President of Customer Business Solutions, Ms. Anderson is responsible for all aspects of the relationship between Continuum and its clients, including driving Continuum’s customer engagement model to maximize customer acquisition, retention and profitability. With 14 years of experience in healthcare, Ms. Anderson brings significant depth in healthcare technology business strategy, proven success in technical and operational decision-making across complex integrations, and extensive experience in customer, partner, and shareholder management.
Before joining Continuum, Ms. Anderson served as Vice President and General Manager of Health Plan Solutions at Availity, LLC, the nation’s largest real-time health information network. In her role, she was responsible for growing and managing a business portfolio over $100 million, as well as directing the customer experience and strategic planning with the firm’s largest clients. Prior to that, Ms. Anderson served as the Vice President of Alliance Management and Chief of Staff to Availity’s CEO, where she drove over $20 million in new revenue across key accounts. Ms. Anderson also held several other operational leadership roles at Availity. Before moving into healthcare, Ms. Anderson was formally trained as a database administrator and systems engineer, and held various positions in the financial services industry.
Ms. Anderson earned a bachelor’s degree in business administration from the University of Florida and a master’s degree in business administration from Duke University.
Continuum Health Board of Directors
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