Transforming the quality and delivery of care.

Case Study:

Case Study

Continuum’s Population Health Management Program Delivered a 17% Lower Cost of Care to Patients

Delivered 17% Lower Cost of Care
Reduced Inpatient Admissions by 12.5%
Achieved 90th Percentile of Care Quality
Increased Ambulatory Footprint by 8-9%
Reduced Hospital 30-Day Readmissions to 12%
Reduced Emergency Department Visits by 3.2%
Increased Generic Drug Dispensing to Medicare Patients by 9.9%
Increased Panel Size as High as 4,000:1

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Disclaimer This case study is intended to provide an example of how an actual Continuum client has benefitted from Continuum’s services. Continuum does not claim that the outcome of this particular case study is a typical result, or that it is necessarily representative of all those who will use its services. Continuum expressly disclaims any representations or warranties in relation to this case study or the information on this website.

The Challenge

A group of 23 internal medicine and family medicine practices with 27 locations throughout New Jersey, participated in a shared savings program with a commercial payor. The population of 20,000 consisted of adults over the age of 18. The goal of the program was to improve quality based on specific HEDIS Metrics, improve patient satisfaction and reduce the overall cost of care. The initiative required that all practices make a commitment to becoming a NCQA recognized Patient Centered Medical Home (PCMH) within two years.

Keys to Success

The program utilized a centralized and scalable model of coordinated care that included the services of RN’s, a social worker, a pharmacist and support staff. The program was affordable to practices of every size because of this centralized approach, and the care coordination was responsive to individual practices and patients. The interactions with patients ranged from telephone communication to, “Super Visits.” A Super Visit is used for patients with the greatest needs who benefit from bringing the entire care team, patient and family together to manage an individual’s specific healthcare needs.

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